Update Drivers

 Having up to date driver Because there a many different manufactures of video and sound cards, drivers are used to translate data from these devices to the windows operating system. Think of a driver like a translator if you were to visit a foreign country.s is essential to running any new game.  Video card and sound card manufacturers are constantly releasing new drivers to improve upon their products and to meet DirectX DirectX is a application programming interface created by Microsoft. DirectX allows programmers to make a game that will work on any windows computer without having to know about the specific hardware that is in the computer. EA Games require that the correct version of DirectX be installed on the computer, usually the latest version availalble. DirectX requires that video and sound drivers that match the version being used are also installed on the computer. standards.  

 

Ensure that both your video card and sound card drivers are up to date.  Video and sound drivers are available from your card manufacturer's web site.  A list of manufacturers with links to their web sites can be found here.  To find out what type of card you have you can refer to the EA Help analysis or open the DirectX diagnostic tool by selecting Start and Run then typing dxdiag dxdiag.exe, or DirectX Diagnostic is a tool that will allow you to get important imformation about your computer..

 

 

EA Tech Tip:

Even a brand new computer could be in need of a driver update.  Check with your computer or card manufacturer.