Video Issues
If you are experiencing graphical corruptions or poor video quality follow the steps below.
Make sure that your video card meets the game's minimum requirements.
Check Minimum Requirements
Try adjusting the game's options. Your
game likely has an options menu where you can try reducing settings to
see if the issue improves. Lowering items such as Resolution and Detail
in your game's option menu could help.
Ensure
that your video card's drivers are up to date. Video
drivers are available from your card manufacturer's web site. A
list of manufacturers with links to their web sites can be found here. To
find out what type of card you have you can refer to the EA
Help analysis or open the DirectX diagnostic tool by selecting Start
and Run then typing dxdiag dxdiag.exe, or DirectX Diagnostic is a tool that will allow you to get
important information about your computer..
More
on updating drivers
Ensure
that you have the latest version of DirectX installed. Your
game will have included the version of DirectX that it needs to run. You
can also obtain the latest version of DirectX at http://www.microsoft.com/directx/.
Try reinstalling DirectX: In
some cases the installation of DirectX could be corrupted or have errors.
Download
and install a fresh copy of it from Microsoft's web site at http://www.microsoft.com/directx/.
