Audio Issues
If your are experiencing audio issues such as no sound, garbled sound or poor sound quality follow the steps below.
Check
your computer's speakers. Is
the volume turned up? Plugged in properly? etc.
Try adjusting the game's options. Your
game likely has an options menu where you can change audio settings. The
detail settings in the game may need to be changed to match your computer
better.
Ensure
that your sound card's drivers are up to date. Sound
drivers are available from your card manufacturer's web site. A
list of manufacturers with links to their web sites can be found here. To
find out what type of card you have you can refer to the EA Help analysis
or open the DirectX diagnostic tool by selecting Start and Run then typing
dxdiag dxdiag.exe, or DirectX Diagnostic is a tool that will allow you to get
important information about your computer..
More
on updating drivers
Ensure
that you have the latest version of DirectX installed. Your
game will have included the version of DirectX that it needs to run. You
can also obtain the latest version of DirectX at http://www.microsoft.com/directx/.
Lower
Sound Acceleration.
Click here to find out how
Try reinstalling DirectX: In
some cases the installation of DirectX could be corrupted or have errors.
Download
and install a fresh copy of it from Microsoft's web site at http://www.microsoft.com/directx/.
